Guest Guide

Guest Services

Office Hours

Front Desk office hours are daily between the hours of 9 am and 6 pm. To contact the Front Desk, touch “0” ( zero ) on your room telephone keypad.

DIRECTORY OF GUEST SERVICES

Air Conditioning

All Condominiums are air-conditioned. The control panel is located in your condo. Turn the fan switch to low, medium or high and adjust the thermostat to the desired temperature.

Airlines and Airports

For assistance with tickets and reservations, your airline contact information is listed under Airlines & Charter Services in the Telephone Numbers section of this Guest Guide. A listing of frequently-used airlines is also included in the Important Telephone Numbers listing located in your unit.

Approximate travel time from Treasure Cay Airport to Bahama Beach Club is 15 minutes.

Approximate travel time from Marsh Harbour Airport to Bahama Beach Club is 45 minutes.

Area Maps

Maps can be seen in this Guest Guide, and printed maps are available at the Front Desk.

Baby Sitters

Private babysitting is available after 5:00 PM for up to four children. Please provide adequate supplies of diapers and formula for infants. A change of clothing is required for children participating in water activities.

For more information and reservations please touch “0” ( zero ) on your phone to call the Front Desk.

Baggage Assistance

For assistance with your baggage please touch “0” ( zero ) on your phone to call the Front Desk. For your convenience, luggage may be stored for limited periods of time at no cost. Please let the Front Desk know what you need.

Beach, Pools and Jacuzzis

Bahama Beach Club is a beachfront property and there is immediate access from the Resort to the beach anytime. Our beach and pool areas are available for your pleasure.

PLEASE BE ADVISED: There are no Lifeguards on Duty at any time. Therefore it is advised that an adult must accompany children under the age of 14 at all times when utilizing the pools or hot tubs. Guests are also advised to be very cautious and swim at their own risk. No diving is allowed.

Car Rental

For locations and reservations please touch “0” ( zero ) on your room phone to contact the Front Desk or please see the Transportation section of this Guest Guide.

Catering Sales

Our Food & Beverage Department will be pleased to assist you in arranging weddings, conferences, private parties, functions and business events. Touch “0” ( zero ) to be connected to the Catering Department.

Check-In and Check-out Time

Check-in time is 2:00 pm.

Check-out time is 11:00 am.

Guests will be allowed late check-outs with the permission of the Resident Manager. Otherwise a late check-out will incur a penalty charge.

If your arrival or departure time does not coincide with our time allotted, please touch “0” ( zero ) on your room phone to check with Guest Services for information on changing facilities and luggage storage.

Coffee and Tea in Your Condominium

Coffeemakers and supplies for making coffee and tea are available at no charge in the condominium. Please contact Housekeeping if you need assistance.

Credit Cards

Visa and MasterCard are accepted at Bahama Beach Club.

Cribs

Cribs are available at no charge through Housekeeping upon request.

Customs Information

It is highly recommended that you reconfirm your airline reservation at least 24 hours prior to your departure. If traveling to the Treasure Cay Airport it will be at least a 15-minute drive. If traveling to Marsh Harbour Airport it will be at least a 45-minute drive.

Government-mandated departure tax is US $25 per person payable to the airline at the check-in counter.

Note: Your airline may have included this tax in the ticket transaction as a convenience to you. When reconfirming your departure be sure to reconfirm the departure tax policy with your airline.

Do Not Disturb

Housekeeping and other Bahama Beach Club employees will need to enter your condo from time to time. If you want privacy just insert the Do Not Disturb sign on your outside door handle and lock the deadbolt.

Drug Stores and Pharmacies

Information is available at the Front Desk. Touch “0” ( zero ) on your phone.

Electricity

All condominium outlets are 120 Volts, 60 HZ.

Emergency

Touch “0” ( zero ) on your room phone to reach the hotel operator for a problem during regular business hours.

You may also use direct local numbers below. If calling from a non-local cellphone, press “242” before the phone number.

Fire Department and Emergency Medical Services

Emergency: 911

Fire Chief Colin Albury Home: 365-9112 / Cellular: 577-9111

Medical

Corbett Medical Center: 365-8288

Police

Emergency: 919

Treasure Cay Police Office: 365-8048

Police Officer Marcellus Roberts: 429-2745

Police Officer Kellman: 525-8502

Inspector Ossie Parker: 475-0067
For more information please see the Telephone Numbers section of this Guest Guide.

Foreign Exchange

The US Dollar is equal to the Bahamian Dollar. All other currencies are based on the daily rate provided by our local banks.

For foreign exchange please see our Front Desk or visit The Royal Bank of Canada, located in the Treasure Cay Shopping Center, on Monday, Tuesday or Thursday between the hours of 9:30 am and 2:00 pm.

Gym

The Bahama Beach Club Gym is located in the building behind the Front Office. See#24 on Maps in this Guest Guide.

The facility is open 24 hours a day. For safety reasons, guests must be at least 16 years of age to enter the Fitness Gym or to use the equipment.

Equipment includes: treadmill, elliptical trainer, exercise bike, freeweights, benches, multi-station machines, mats for stretching and a water cooler provided for your comfort.

This equipment is available for our guests who know they are in good physical condition. Please do not use the equipment if you are not already in a regular exercise program or have not recently been seen by a physician and received permission to engage in vigorous exercise.

If at any time you are uncomfortable or in pain while working out – STOP EXERCISING!

Internet

The entire Resort is equipped with free wireless high-speed internet. If you do not have a laptop there are two computers set up in the Front Office for Guest use at no charge.

Irons and Ironing Boards

Irons and ironing boards are located inside your laundry closet.

Lost and Found

Lost and found properties will be handed over to the Front Office. To inquire about a lost item please Touch “0” ( zero ) on your phone to contact the Front Desk.

Maid Service

Maid service is available as an option. Please touch “0” ( zero ) to call the Front Desk for details.

Mail, Fax and Message Services

Incoming mail and packages may be picked up at the Front Desk. A message will be left for you on your in-room phone. For delivery to your condominium please touch “0” ( zero ) to call the Front Desk.

Fax service is available to our Guests. Our incoming fax number is (242) 365-8501.

The charges for faxing are as follows:

Sending Faxes: 1st Page is $12.00 and additional pages are $1.50 each

Receiving Faxes: 1st Page is $1.50 and additional pages are $1.00 each.

Maintenance

Should a problem occur in any Guest’s condominium, please contact the Front Desk for prompt assistance from an engineer. Touch “0” ( zero ) on your phone.

Manager On Duty

For your assistance the Manager is on duty Monday through Friday from 9:00 am – 6:00 pm. Touch “0” ( zero ) on your phone.

After hours, call extension 2090.

Manicures, Pedicures and Massages

These and other spa services are available in the comfort of your guestroom or at nearby locations by appointment. Please touch “0” ( zero ) on your phone to contact the Front Desk.

Medical Assistance

EMERGENCY: For assistance in a medical emergency touch “911” on your in-room phone.

If calling from a non-local cellphone, first press the local area code, “242.”

You can also call the Corbett Medical Center at 365-8288.

For non-emergency medical assistance see the Telephone Numbers located in this Guest Guide.

Newspapers

Local newspapers are available at the Front Desk free of charge.

Parking

Guest Parking is located along the front of the resort on the north end. See Maps in this Guest Guide.

Free golf cart charging stations are available along the front of the resort on the south end.

Personal Checks

Personal checks are accepted for hotel charges provided prior arrangements have been made with the Hotel Management.

Pets

We regret that we are unable to accommodate pets in rental units.

Photocopies

Photocopies are available at the Front Desk.

Pool Bar & Grill and Pavilion Restaurant Reservations

Payment by Visa, MasterCard or Approved Guest Charges only. We cannot accept cash. For information or reservations, please enter the following extensions, or touch “0” ( zero ) on your phone to call the Front Desk.

Pool Bar and Grill: 1051

Pavilion Restaurant: 1052

December through August: Join us in The Pavilion on Wednesday Evenings for Italian Night and Friday Evenings for Steak Night!

Postal Service

Touch “0” ( zero ) on your phone to contact the Front Desk.

Federal Express Services are also available at the prevailing rate.

Religious Services

See the Telephone Numbers section in this Guest Guide, the printed Important Telephone Numbers card located in your unit, or ask at the Front Office.

Reservations

We look forward to your return visit!

To make arrangements:

  • Touch “0” ( zero ) on your room phone and ask for Reservations
  • Reserve online through this website, www.bahamabeachclub.com
  • Call toll- free: 800.284.0382
  • Call our local number: 365.8500 ( if calling from a non-local cellphone, press the area code “242” first ).

Travel Arrangements

The Front Desk will be pleased to assist you with information and reservations for day trips and activities in our area. For more info please refer to the Day Trips and Shopping section of this Guest Guide. For external reservations, see the list of Airlines, local restaurants and recreational activities listed on the Important Telephone Numbers card located in your unit. Also see the Telephone Numbers and other relevant sections of this Guest Guide.

Website

Along with this website, www.BahamaBeachClub.com, our Resort can be found listed under Expedia.com, Orbitz.com, Travelocity.com, Hotwire.com, Priceline.com and many more global travel sites. In addition, the Resort is listed on Travel Agent Reservation computers worldwide via SABRE, Amadeus, Galileo and Worldspan.

Weddings, Parties, Celebrations and Other Special Events

If you would like to host a wedding, party, special occasion celebration or corporate event at Bahama Beach Club please touch “0” ( zero ) to contact the Front Office to be connected to Jerry at our Catering and Wedding Services Department.

Our Pavilion and private beach provide a dramatic setting for any special occasion. Superior cuisine, gracious service, custom linens, floral decorations, photography, lighting, theme design, music and entertainment are all coordinated by our Event Professionals to ensure you have a perfect experience!