A desk customer service bell

Guest Services

Office Hours

Front Desk office hours are daily between the hours of 9 am and 6 pm. To contact the Front Desk, dial 1001 on your in-room telephone keypad.

DIRECTORY OF GUEST SERVICES

Air Conditioning

All Condominiums are air-conditioned. The control panel is located in your condo. Turn the fan switch to low, medium or high and adjust the thermostat to the desired temperature.

Airlines & Airports

For assistance with tickets and reservations, your airline contact information is listed under Airlines & Charter Services in the Telephone Numbers section of this Guest Guide.

Approximate travel time from Treasure Cay Airport to Bahama Beach Club is 15 minutes.

Approximate travel time from Marsh Harbour Airport to Bahama Beach Club is 45 minutes.

Area Maps

Maps can be seen in this Guest Guide.

Babysitters

Private babysitting is available. Please provide adequate supplies of diapers and formula for infants. A change of clothing is required for children participating in water activities.

For more information and reservations please dial 1001 on your in-room phone to call the Front Desk.

Baggage Assistance

For assistance with your baggage please dial 1001  on your in-room phone to call the Front Desk. For your convenience, luggage may be stored for limited periods of time at no cost.

Bathroom Toiletries

Complimentary shampoo, conditioner, body wash, hand cream, and soap are included in each bathroom.

Beach, Pools & Jacuzzis

Bahama Beach Club is a beachfront property and there is immediate access from the Resort to the beach anytime. Our beach and pool areas are available for your pleasure.

PLEASE BE ADVISED: There are no lifeguards on duty at any time. Therefore it is advised that an adult must accompany children under the age of 14 at all times when utilizing the pools or hot tubs. Guests are also advised to be very cautious and swim at their own risk. No diving is allowed.

Beach towels are not complimentary.

Car Rental

For locations and reservations please dial 1001 on your in-room phone to contact the Front Desk or please see the Transportation section of this Guest Guide.

Catering Sales

Our Food & Beverage Department will be pleased to assist you in arranging weddings, conferences, private parties, functions and business events.  Dial 1001  on your in-room phone to be connected to the Catering Department.

Check-in and Check-out Time

Check-in time is 4:00 pm.

Check-out time is 11:00 am.

Guests will be allowed late check-outs with the permission of the Resident Manager. Otherwise a late check-out will incur a penalty charge.

If your arrival or departure time does not coincide with our time allotted, please dial 1001 on your in-room phone to check with Guest Services for information on changing facilities and luggage storage.

Coffee and Tea in Your Condominium

Two-in-one coffee makers are provided in each condominium: 8-cup brewing on one side and Keurig K-cup coffee makers on the other side. We provide complimentary regular and decaf 8-cup coffee bags and free regular and decaf K-cup coffee pods and cream, sugar, and sweeteners. Please dial 1001 on your in-room phone to contact Housekeeping if you need assistance.

Credit Cards

Visa and MasterCard are accepted at Bahama Beach Club.

Cribs

Pack and Plays are available through Housekeeping for $15 per night and High Chairs are available for $7.50 per night.

Customs Information

It is highly recommended that you reconfirm your airline reservation at least 24 hours prior to your departure. If traveling to the Treasure Cay Airport it will be at least a 15-minute drive. If traveling to Marsh Harbour Airport it will be at least a 45-minute drive.

Government-mandated departure tax per person is payable to the airline at the check-in counter.

Note: Your airline may have included this tax in the ticket transaction as a convenience to you. When reconfirming your departure be sure to reconfirm the departure tax policy with your airline.

Do Not Disturb

Housekeeping and other Bahama Beach Club employees will need to enter your condo from time to time.

Drug Stores & Pharmacies

Information is available at the Front Desk. Dial 1001 on your in-room phone.

Electricity

All condominium outlets are standard 120 Volts, 60 HZ.

Emergency

Fire Department and Emergency Medical Services:

Corbett Medical Center: 365-8288

Emergency: 919

Treasure Cay Police Office: 365-8048

Police Officer Marcellus Roberts: 429-2745 or 823-6986

For more information please see the Telephone Numbers section of this Guest Guide. Dial 1001 on your in-room phone to reach the hotel operator for a problem during regular business hours. You may also use direct local numbers below. If calling from a non-local cellphone, press “242” before the phone number.

Foreign Exchange

The US Dollar is equal to the Bahamian Dollar. All other currencies are based on the daily rate provided by our local banks.

Gym

The Bahama Beach Club Gym is located in the building behind the Front Office. See #24 on Maps in this Guest Guide.

The facility is open 24 hours a day. For safety reasons, guests must be at least 16 years of age to enter the Fitness Gym or to use the equipment.

Equipment includes: treadmill, elliptical trainer, exercise bike, freeweights, benches, multi-station machines, mats for stretching and a water cooler provided for your convenience.

This equipment is available for our guests who know they are in good physical condition. Please do not use the equipment if you are not already in a regular exercise program or have not recently been seen by a physician and received permission to engage in vigorous exercise.

If at any time you are uncomfortable or in pain while working out – STOP EXERCISING!

Internet

The entire Resort is equipped with free wireless high-speed internet.

Irons & Ironing Boards

Irons and ironing boards are located inside your laundry closet.

Lost and Found

Lost and found properties will be handed over to the Front Office. To inquire about a lost item please dial 1001 on your in-phone to contact the Front Desk.

Maid Service

Maid service is available as an option. Please dial 1001 on your in-room phone to call the Front Desk for details.

Mail, Fax and Message Services

Incoming mail and packages may be picked up at the Front Desk.

Maintenance

Should a problem occur in any Guest’s condominium, please contact the Front Desk for prompt assistance from an engineer. Dial 1001 on your in-room phone.

Manager on Duty

For your assistance the Manager is on duty Monday through Friday from 9:00 am – 6:00 pm. Dial 1001 on your in-room phone.

After hours, call extension 2090 for emergencies.

Manicures & Pedicures

These and other spa services are available in the comfort of your guestroom or at nearby locations by appointment. Please dial 1001 on your in-room phone to contact the Front Desk.

Massage

Therapeutic massage is available in the comfort of your guestroom. Please dial 1001 on your in-room phone to contact the Front Desk.

Medical Assistance

EMERGENCY: For assistance in a medical emergency, refer to Important Phone Card next to your room phone.

If calling from a non-local cellphone, first press the local area code “242.”

For non-emergency medical assistance see the Telephone Numbers page located in this Guest Guide.

Resort Parking

Guest Parking is located along the front of the resort on the north end. See Maps in this Guest Guide.

Free golf cart charging stations are available along the front of the resort on the south end.

Pets

We regret that we are unable to accommodate pets in rental units.

Photocopies

Photocopies are available at the Front Desk.

The Pavilion Restaurant

Payment by Visa, MasterCard or Approved Guest Charges only. We cannot accept cash. For information or reservations, please enter the following extensions, or dial 1001 on your in-room phone to call the Front Desk.

Pavilion Restaurant: 1002

December through August: Join us in The Pavilion on Wednesday Evenings for Italian Night and Friday Evenings for Steak Night!

Restaurant Theme Nights:
Monday - Pizza Night
Tuesdays - Taco Night
Wednesdays - Italian Night
Thursday - Pool Bar Menu
Fridays - Steak Night
Saturdays - BBQ Night
Sundays - Pool Bar Menu

Religious Services

See the Telephone Numbers section in this Guest Guide, the printed Important Telephone Numbers card located in your unit, or ask at the Front Office.

Reservations

We look forward to your return visit!

To make arrangements, please choose one of the following:

Dial 1001 on your room phone to ask for Reservations

Reserve online through this website

Call toll-free: 800.284.0382

Call our local number: 365.8500
(if calling from a non-local cellphone, press the area code “242” first)

Travel Arrangements

The Front Desk will be pleased to assist you with information and reservations for day trips and activities in our area. For more info please refer to the Day Trips and Shopping section of this Guest Guide. For external reservations, see the list of Airlines, local restaurants and recreational activities listed on the Important Telephone Numbers card located in your unit. Also see the Telephone Numbers and other relevant sections of this Guest Guide.

Website

Along with this website, BahamaBeachClub.com, our Resort can be found listed under Expedia.com, Orbitz.com, Travelocity.com, Hotwire.com, Priceline.com and many more global travel sites. In addition, the Resort is listed on Travel Agent Reservation computers worldwide via SABRE, Amadeus, Galileo and Worldspan.

Weddings, Parties, Celebrations & Other Special Events

If you would like to host a wedding, party, special occasion celebration or corporate event at Bahama Beach Club please dial 1001 on your in-room phone to contact the Front Office to be connected to our Catering and Wedding Services Department.

Our Pavilion and private beach provide a dramatic setting for any special occasion. Superior cuisine, gracious service, custom linens, floral decorations, photography, lighting, theme design, music and entertainment are all coordinated by our Event Professionals to ensure you have a perfect experience!